Feast Cycles, home page Wheelset comparison Fastest from the Far East

Serenade

Brand from China · 32 wheelsets

Buy from Serenade Online-Shop

  • Green: included, so duties paid delivery (DDP), or shipped from the EU. Yellow: you pay them on import, plus at least 19% import VAT, or only the taxes are included and the duties stay open. Grey: the shop does not say clearly.

  • According to the shop’s cart on 17 Oct 2026 for 10115 Berlin: DPD European shipping _By Air transport, $86. Checked with Serenade ARWS R2 Carbon Spoke Wheelset | Ultralight 1,006g Road & Gravel Wheels (60mm / 4.0mm carbon spokes / HG / Black / Matt).

    Green: free to Germany. Yellow: paid. Grey: the shop does not say clearly.

  • Delivery time according to the shop: up to 7 business days.

    The upper value counts, days count as business days × 5/7. Green: up to 10 business days. Yellow: 11 to 20 business days. Red: more than 20 business days.

  • Returns according to the shop: 30 days, you pay return shipping.

    Green: 30 days or more if the shop pays return shipping. Yellow: 14 days or more. Red: under 14 days or no returns.

Shipping to Germany
paid, $86
Shop cart

Source: Serenade ARWS R2 Carbon Spoke Wheelset | Ultralight 1,006g Road & Gravel Wheels (60mm / 4.0mm carbon spokes / HG / Black / Matt) · As of 17 Oct 2026

“DPD European shipping _By Air transport to 10115 Berlin: $86”

Serenade states no shipping costs. The product pages only say that two wheelsets together give the lowest freight cost per kilo.
Duties and import VAT
unclear No page states who pays customs duties and import VAT. The returns page only mentions possible delays due to customs clearance.
Delivery time
up to 7 business days
Shop statement

Source: Customer Support & Store Policies · As of 17 Oct 2026

“Standard Delivery Time: Express shipping generally takes approximately 7 business days once tracking information is issued.”

About 7 business days of express shipping, counted from the tracking number. Plus the time until shipment: if an order has not shipped 14 days after payment, you should get in touch. The page names no destination countries, the figure applies internationally.
Ships from
unclear Where it ships from is not stated. The contact page gives an address in Jiangsu, China.
Returns
30 days, you pay return shipping
Shop statement

Source: Customer Support & Store Policies · As of 17 Oct 2026

“30-Day Money-Back Guarantee: We offer a full refund for unopened, unused products returned within 30 days of delivery.”

Full refund only for unopened, unused goods with original packaging, accessories and proof of purchase. If the packaging has been opened, you only get part of the money back, depending on condition. You pay shipping both ways.
Payment methods
unclear The shop says nothing about this.

This is what the shop’s pages say, for deliveries to Germany. “unclear”: the shop says nothing definite about it. The prices in the comparison do not include shipping and import charges yet.

Warranty

  • For manufacturing defects, Serenade ships replacement parts free of charge and pays for repair and labor at a bike shop of your choice. For this you need proof of purchase, the serial number and photos and videos of the damage.

    Green: 3 years or more, or lifetime. Yellow: 2 years. Red: under 2 years.

  • 15% discount on a replacement part or a new model if the damage occurs within 2 years of purchase through a crash, an accident or your own error.

    Green: the brand offers crash replacement, a discounted replacement after a crash. Red: it offers none. Grey: it does not say clearly.

Warranty
unclear
Shop statement

Source: Customer Support & Store Policies · As of 17 Oct 2026

“Manufacturing Defects: Serenade Bikes will ship replacement parts to you 100% free of charge.”

For manufacturing defects, Serenade ships replacement parts free of charge and pays for repair and labor at a bike shop of your choice. For this you need proof of purchase, the serial number and photos and videos of the damage. Serenade does not state a warranty period for all products. Only the product page of the AGS R2 states 2 years.
Crash replacement
yes
Shop statement

Source: Customer Support & Store Policies · As of 17 Oct 2026

“Crash Replacement Discount: If product failure or damage occurs due to user error, crash, or accidental impact within 2 years of purchase, Serenade Bikes offers a 15% Crash Replacement Discount toward a replacement part or new model.”

15% discount on a replacement part or a new model if the damage occurs within 2 years of purchase through a crash, an accident or your own error.
Warranty handling
unclear
Shop statement

Source: Customer Support & Store Policies · As of 17 Oct 2026

“You can take your bike or wheelset to any professional local bike shop (LBS), and Serenade Bikes will cover the repair & labor costs.”

You send nothing to China: Serenade ships the replacement parts free of charge, a local bike shop fits them, and Serenade pays for repair and labor. Neither return shipping to the country of origin nor an EU partner, but a bike shop of your choice. There is no separate value for this.

Contact and company

Founded
unclear
Shop statement

Source: About Us: Carbon Wheel Maker Since 2005 | Serenade Bikes · As of 17 Oct 2026

“In 2020, we officially launched our independent brand, Serenade.”

No founding year of the brand is given: the founder entered the industry in 2005, founded the trading company 7-Tiger Trade Co., Ltd. in 2015 and launched the Serenade brand in 2020.
Email
[email protected]
Shop statement

Source: Customer Support & Store Policies · As of 17 Oct 2026

“Contact our customer support team via Email: [email protected], Please include your Order ID for faster processing.”

The phone number is on the contact page, with working hours 9 AM to 6 PM China time. For sales the contact page gives [email protected], for after-sales service the About Us page gives [email protected].
Phone
+86-18020204229
Shop statement

Source: Customer Support & Store Policies · As of 17 Oct 2026

“Contact our customer support team via Email: [email protected], Please include your Order ID for faster processing.”

WhatsApp
Open chat
Shop statement

Source: Shop home page · As of 17 Oct 2026

Contact page
serenadebikes.com/contact-us/
Address
Zhaotian road 8, 2B 2F, 215300 Lujia, Jiangsu, China
Shop statement

Source: Contact us - Custom Carbon Fiber Wheels & Bike Rims | Serenade Wheels · As of 17 Oct 2026

“Company address Zhaotian road 8, 2B 2F, 215300 Lujia,Jiangsu, China”

No page names a company as the operator of the shop. According to the About Us page, the founder set up the trading company 7-Tiger Trade Co., Ltd. in 2015 and launched the Serenade brand in 2020.

Wheelsets from Serenade

Wheelset Depth Internal Weight Price from
AGS R2 30 30 mm 30 mm 1,160 g €725
AGS R2 35 35 mm 30 mm 1,160 g €725
AGS R2 40 40 mm 30 mm 1,160 g €725
AGS R2 45 45 mm 30 mm 1,160 g €725
AGS R2 50 50 mm 30 mm 1,160 g €725
ARW 40 40 mm 25 mm 1,215 g €620
ARW 45 45 mm 25 mm 1,255 g €620
ARW 50 50 mm 25 mm 1,275 g €620
ARW 55 55 mm 25 mm 1,335 g €620
ARW 60 60 mm 25 mm 1,395 g €620
ARW 65 65 mm 25 mm 1,435 g €620
ARWS R2 40 40 mm 25 mm 1,046 g €844
ARWS R2 45 45 mm 25 mm 1,066 g €844
ARWS R2 50 50 mm 25 mm 1,096 g €844
ARWS R2 55 55 mm 25 mm 1,146 g €844
ARWS R2 60 60 mm 25 mm 1,196 g €844
Aero Carbon Spoke 23mm Inner 40 40 mm 23 mm 1,170 g €519
Aero Carbon Spoke 23mm Inner 45 45 mm 23 mm 1,180 g €519
Aero Carbon Spoke 23mm Inner 50 50 mm 23 mm 1,220 g €519
Aero Carbon Spoke 23mm Inner 60 60 mm 23 mm 1,310 g €519
Gravel 31mm Wide SR042 45 45 mm 24 mm 1,430 g €400
Gravel 36mm Wide SR042 40 40 mm 30 mm 1,430 g €400
High End Carbon Spoke 21mm Inner 30 30 mm 21 mm 1,130 g €551
High End Carbon Spoke 21mm Inner 35 35 mm 21 mm 1,190 g €551
High End Carbon Spoke 21mm Inner 40 40 mm 21 mm 1,230 g €551
High End Carbon Spoke 21mm Inner 45 45 mm 21 mm 1,250 g €559
High End Carbon Spoke 21mm Inner 50 50 mm 21 mm 1,340 g €559
High End Carbon Spoke 21mm Inner 55 55 mm 21 mm 1,420 g €559
High End Carbon Spoke 21mm Inner 60 60 mm 21 mm 1,440 g €559
Road Gravel All-Road 55 55 mm 24 mm 1,530 g €417
Snakeskin 45 45 mm 23 mm 1,210 g €622
Snakeskin 65 65 mm 23 mm 1,290 g €622

Price from as in the list, without shipping and import charges. Compare in the list: Entry (22) · Mid-range (18) · High-end (5)

Sources: pages of Serenade Online-Shop