Toccay
Buy from Toccay Online-Shop
- Shipping to Germany
-
unclear
Free only for eligible wheelset orders. Which ones those are is not stated, only the checkout shows it.
Shop statement
Source: Shipping Policy · As of 16 Oct 2026
“TOCCAY provides free worldwide standard shipping on eligible wheelset orders. Eligibility, available services and any separately priced shipping options are shown at checkout.”
- Duties and import VAT
-
unclear
Import charges are only included for destinations with duties-paid shipping. Whether Germany is one of them is not stated, only the checkout shows it.
Shop statement
Source: Shipping Policy · As of 16 Oct 2026
“Applicable import duties and taxes are included for destinations covered by TOCCAY's duty-paid shipping service. Coverage is confirmed at checkout or before shipment.”
- Delivery time
-
15 days
Approximately, estimated in calendar days. According to the shipping page, processing beforehand takes 1 to 3 business days.
Shop statement
Source: BUILT FORTHE REAL RIDE. · As of 16 Oct 2026
“Europe Around 15 days Australia Around 15 days Estimated calendar days.”
- Ships from
-
China
To the USA from a local warehouse, to all other regions from China.
Shop statement
Source: BUILT FORTHE REAL RIDE. · As of 16 Oct 2026
“Estimated calendar days. U.S. warehouse; other regions ship from China.”
- Returns
-
30 days, you pay return shipping
From delivery, unused and not installed, only after approval. According to the same page, you pay for the return yourself.
Shop statement
Source: Return Policy · As of 16 Oct 2026
“An eligible product may be returned within 30 days of delivery if it is unused, uninstalled and in original resalable condition with all packaging, accessories and included parts.”
- Payment methods
-
Credit card, Apple Pay, Google Pay
Shop statement
Source: Shop home page · As of 16 Oct 2026
This is what the shop’s pages say, for deliveries to Germany. “unclear”: the shop says nothing definite about it. The prices in the comparison do not include shipping and import charges yet.
Warranty
- Warranty
-
3 years
Original owners only, 36 months from delivery, proof of purchase required, no registration. Covers manufacturing and material defects in the rim and wheel structure.
Shop statement
Source: TOCCAY Warranty & Rider Protection · As of 16 Oct 2026
“TOCCAY wheelsets include a 3-Year Limited Warranty for eligible manufacturing and material defects.”
- Crash replacement
-
yes
One free carbon rim, once, if a crash during normal riding structurally damages the rim, within 36 months and for original owners only. Shipping, import charges and lacing may cost extra.
Shop statement
Source: TOCCAY Warranty & Rider Protection · As of 16 Oct 2026
“During the same 36-month period, an eligible original purchaser may qualify for one complimentary replacement carbon rim if an accident during normal, intended riding causes confirmed structural damage to the carbon rim.”
- Warranty handling
-
unclear
First contact by email with order number and photos or video, returns only after approval. For a confirmed manufacturing defect, Toccay states the remedy and shipping in advance. Costs without a confirmed defect may remain with you. According to the contact page, Toccay only tells you where to send it after reviewing the request.
Shop statement
Source: TOCCAY Warranty & Rider Protection · As of 16 Oct 2026
“For a confirmed manufacturing defect, TOCCAY will explain the approved remedy and any applicable standard shipping arrangements before the product is returned.”
Contact and company
- Founded
-
unclear
The brand gives 2020 as the year it became its own brand, and the home page gives it as its market launch, not as its founding. According to the same page, its story did not begin in 2020: the team built wheels for others before that.
Shop statement
Source: TOCCAY’s story did not begin in 2020. · As of 16 Oct 2026
“TOCCAY became our own brand in 2020.”
-
[email protected]
Shop statement
Source: Shop home page · As of 16 Oct 2026
- +86 13612883303
- Contact page
- toccaycycling.com/pages/contact
- Company
-
TOCCAY SPORTS INTERNATIONAL LIMITED
Address according to the home page footer. The name is given in the footer and the terms of use, there as a company registered in Hong Kong.
Shop statement
Source: BUILT FORTHE REAL RIDE. · As of 16 Oct 2026
“RM 05, 25/F, WEALTH COMM CTR, 42–56 KWONG WA ST, MONG KOK, HONG KONG”
- Address
-
RM 05, 25/F, WEALTH COMM CTR, 42–56 KWONG WA ST, MONG KOK, HONG KONG
Shop statement
Source: BUILT FORTHE REAL RIDE. · As of 16 Oct 2026
“RM 05, 25/F, WEALTH COMM CTR, 42–56 KWONG WA ST, MONG KOK, HONG KONG”
Wheelsets from Toccay
| Wheelset | Depth | Internal | Weight | Price from |
|---|---|---|---|---|
| AERO Ghost Carbon 40 | 40 mm | 25 mm | 1,100 g | €1,421 |
| AERO Ghost Carbon 50 | 50 mm | 25 mm | 1,150 g | €1,421 |
| AERO Ghost Carbon 60 | 60 mm | 25 mm | 1,240 g | €1,421 |
| AERO Ghost Steel 40 | 40 mm | 25 mm | 1,200 g | €1,066 |
| AERO Ghost Steel 50 | 50 mm | 25 mm | 1,260 g | €1,066 |
| AERO Ghost Steel 60 | 60 mm | 25 mm | 1,350 g | €1,066 |
| Ghost Gravel 58 | 58 mm | 35 mm | 1,400 g | €1,066 |
Price from as in the list, without shipping and import charges. Compare in the list: High-end (4) · Premium (3)
Sources: pages of Toccay Online-Shop
- Company TOCCAY’s story did not begin in 2020. retrieved 16 Oct 2026
- Contact Contact TOCCAY retrieved 16 Oct 2026
- Contact Contact Us retrieved 16 Oct 2026
- Contact Contact information retrieved 16 Oct 2026
- FAQ FAQs retrieved 16 Oct 2026
- Home page BUILT FORTHE REAL RIDE. retrieved 16 Oct 2026
- Product page AERO-60 Ghost Wheelset STEEL retrieved 16 Oct 2026
- Product page Ghost Gravel 58 Carbon Gravel Wheelset retrieved 16 Oct 2026
- Returns Exchange Policy retrieved 16 Oct 2026
- Returns Refund policy retrieved 16 Oct 2026
- Returns Return Policy retrieved 16 Oct 2026
- Shipping Shipping Policy retrieved 16 Oct 2026
- Shipping Shipping policy retrieved 16 Oct 2026
- Shipping USA Warehouse retrieved 16 Oct 2026
- Terms Terms of Service retrieved 16 Oct 2026
- Terms Terms of service retrieved 16 Oct 2026
- Warranty TOCCAY Warranty & Rider Protection retrieved 16 Oct 2026