Feast Cycles, home page Wheelset comparison Fastest from the Far East

Zen Carbon

Brand from China · 20 wheelsets

Buy from Zen Carbon Online-Shop

  • Duties and import VAT according to the shop: included, duties paid delivery (DDP).

    Green: included, so duties paid delivery (DDP), or shipped from the EU. Yellow: you pay them on import, plus at least 19% import VAT, or only the taxes are included and the duties stay open. Grey: the shop does not say clearly.

  • Green: free to Germany. Yellow: paid. Grey: the shop does not say clearly.

  • Delivery time according to the shop: unclear.

    The upper value counts, days count as business days × 5/7. Green: up to 10 business days. Yellow: 11 to 20 business days. Red: more than 20 business days.

  • Returns according to the shop: 14 days, you pay return shipping.

    Green: 30 days or more if the shop pays return shipping. Yellow: 14 days or more. Red: under 14 days or no returns.

Shipping to Germany
unclear The shop says nothing about this.
Duties and import VAT
included, duties paid delivery (DDP)
Shop statement

Source: Shipping Policy · As of 17 Oct 2026

“Zen carbon bike has a good partner ship with EU , North America ,Asia,Australia,Canada,Singapore, We will pay all of the custom tax&duty and arrange UPS delivery to your door.”

According to the shipping page, Zen pays customs duties and taxes for the EU, delivery by UPS. Germany is on the country list of the same page.
Delivery time
unclear
Shop statement

Source: Gravel · As of 17 Oct 2026

“Production lead time: 4–5 weeks, excluding international shipping transit time.”

The wheels are only built after payment. The product pages state 4 to 5 weeks of production excluding shipping, the shipping page 10 to 14 days until shipment. How long shipping itself takes is not stated.
Ships from
unclear The shop says nothing about this.
Returns
14 days, you pay return shipping
Shop statement

Source: Return Policy · As of 17 Oct 2026

“You can apply for a return within 14 days after delivery of the product. We need the package to be original and please offer a proof of purchase, please confirm the right address with us before a return shipment. Notes If the order is a specialconfiguration,it’ll not apply to this policy unless the issue is caused by our fault; You will responsible for the shipping fee,customs, duties, and all others fee associated,unless the product is arrived with a damage or incorrect.”

From delivery, in original packaging with proof of purchase. You pay return shipping, customs duties and import charges, unless the goods arrived damaged or incorrect. Special configurations are excluded, except for errors by the shop.
Payment methods
PayPal
Shop statement

Source: Payment · As of 17 Oct 2026

“1)Paypal 4.4% PayPal fee needed.”

PayPal with a 4.4% fee. The FAQ only shows template placeholders, other payment methods are not stated anywhere.

This is what the shop’s pages say, for deliveries to Germany. “unclear”: the shop says nothing definite about it. The prices in the comparison do not include shipping and import charges yet.

Warranty

  • From receipt, original purchasers only, excluding wear parts.

    Green: 3 years or more, or lifetime. Yellow: 2 years. Red: under 2 years.

  • Discounted replacement after a crash, according to the “Warranty Policy” page 30% off the retail price, for the original purchaser only. You pay shipping, customs duties and taxes.

    Green: the brand offers crash replacement, a discounted replacement after a crash. Red: it offers none. Grey: it does not say clearly.

Warranty
2 years
Shop statement

Source: Gravel · As of 17 Oct 2026

“We offer a 2-year limited warranty (excluding consumable parts) for original purchasers of ZEN wheelsets, effective from the date of receipt.”

From receipt, original purchasers only, excluding wear parts. The product pages state 2 years, the “Warranty Policy” page a lifetime warranty on rims and wheels. The shorter period applies (ADR-0070).
Crash replacement
yes
Shop statement

Source: Warranty Policy · As of 17 Oct 2026

“If your items is broken by accidental crashes or misuses and need a new one replace,you’ll get it by the policy on a 30% off the retail price.”

Discounted replacement after a crash, according to the “Warranty Policy” page 30% off the retail price, for the original purchaser only. You pay shipping, customs duties and taxes. The duration is contradictory: the “Warranty Policy” page states 5 years, the product pages a lifetime crash replacement.
Warranty handling
unclear
Shop statement

Source: Warranty Policy · As of 17 Oct 2026

“When rebuilding/servicing is needed as part of the warranty replacement,we will pay for it on a reasonable labor cost of a competent bicycle mechanic.”

Claim with support, with proof of purchase and evidence of the defect. According to the “Warranty Policy” page, Zen replaces the rim with free shipping and pays a reasonable amount for the rebuild by a mechanic. The product pages say: free shipping for defects in the first 6 months from receipt, after that you pay for it.

Contact and company

Founded
unclear The shop says nothing about this.
Email
[email protected]
Shop statement

Source: Contact Us · As of 17 Oct 2026

“Phone: +86 15160726618 Email:[email protected]”

Daily 8 AM to 5 PM, contact form on the same page.
Phone
+86 15160726618
Shop statement

Source: Contact Us · As of 17 Oct 2026

“Phone: +86 15160726618 Email:[email protected]”

Contact page
zencarbonbike.com/contact-us/
Address
No.328, Tieshan Road, Guankou Town, Xiamen City
Shop statement

Source: zencarbonbike.com · As of 17 Oct 2026

“No.328, Tieshan Road, Guankou Town, Xiamen City”

According to the home page footer. The “About Us” page names the company Zen Carbon Bike Ltd.

Wheelsets from Zen Carbon

Wheelset Depth Internal Weight Price from
Gravel 45 45 mm 32 mm 1,353 g €577
Gravel 50 50 mm 32 mm 1,373 g €577
VaporLite SL Steel 36 36 mm 23 mm 1,097 g €666
VaporLite SL Steel 40 40 mm 23 mm 1,097 g €666
VaporLite SL Steel 45 45 mm 23 mm 1,197 g €666
VaporLite SL Steel 50 50 mm 23 mm 1,237 g €666
VaporLite SL Steel 55 55 mm 23 mm 1,277 g €666
VaporLite SL Steel 60 60 mm 23 mm 1,287 g €666
VaporLite Sport 36 36 mm 23 mm 1,155 g €577
VaporLite Sport 40 40 mm 23 mm 1,155 g €577
VaporLite Sport 45 45 mm 23 mm 1,255 g €577
VaporLite Sport 50 50 mm 23 mm 1,295 g €577
VaporLite Sport 55 55 mm 23 mm 1,335 g €577
VaporLite Sport 60 60 mm 23 mm 1,345 g €577
VaporLite Ti 36 36 mm 23 mm 1,103 g €622
VaporLite Ti 40 40 mm 23 mm 1,103 g €622
VaporLite Ti 45 45 mm 23 mm 1,203 g €622
VaporLite Ti 50 50 mm 23 mm 1,243 g €622
VaporLite Ti 55 55 mm 23 mm 1,283 g €622
VaporLite Ti 60 60 mm 23 mm 1,293 g €622

Price from as in the list, without shipping and import charges. Compare in the list: Entry (14) · Mid-range (12)

Sources: pages of Zen Carbon Online-Shop